Corrections Victoria has implemented an online application process to provide candidates with a quick and efficient way of submitting their application. All applications for the role of Community Correctional Officer must be made via this website.
If you would like to access the online application form, please click here . The application process requires you to provide a personal email address – one that you can access outside of business hours and that is personal to you. If you do not currently have a personal email address please go to www.hotmail.com or www.yahoo.com where you can set up a free email account.
Corrections Victoria is an ‘Equal Opportunity Employer’ and selects recruits based on relative ability, demonstrated knowledge and skill level. Corrections Victoria aims to ensure that fair, equitable and non-discriminatory consideration is given to all applicants. Women, newly arrved migrants from refugee communitees and Indigenous Australians are all encouraged to apply.
Please note: If you have previously applied through HOBAN Recruitment and your application was unsuccessful, we would welcome another application from you. There are specific requirements relating to repeat applications, please read below for these conditions.
If you have previously completed the online application form through HOBAN Recruitment and your application was unsuccessful once received, or after the telephone interview, you are eligible to reapply 3 months from the date you were notified of your application result.
If you were deemed unsuccessful after the Suitability Assessment you are eligible to reapply once 12 months has elapsed from your application result.
If you were deemed unsuccessful after the Assessment Centre (due to interview, group activity or work sample results) you are eligible to reapply once 12 months has elapsed from your application result.
Please call the HOBAN Projects Team on 1300 304 128 if you would like further clarification on your previous application, or if you have any questions relating to the application form or recruitment and selection process.The Recruitment Process for Community Correction Officers
The Recruitment Process
Although attendance at an Information Session is optional, we encourage you to attend as it will provide you with an opportunity to hear from experienced Community Correctional staff and to ask questions.
The Information Sessions are beneficial for those who have applied (by completing an online application form), are considering applying, or would like to support someone in their decision to apply. You are not obliged to proceed with an application once you have attended an Information Session.
The Information Sessions will include the following topics:
If you would like to know when the next Information Sessions are being held, refer to the Information Sessions page. To register your attendance please phone 1300 304 128 and follow the prompts. We ask that you register your attendance so we can ensure that appropriate facilities are provided.
To be considered for these positions you must hold suitable working rights for Australia. Some of these working rights are:
OR
OR
You will need to provide original documents at the assessment centre stage of the recruitment process as evidence of your right to work.
Applicants who have previously taken a Voluntary Redundancy Package -
If you are a previous Victorian Public Service employee and have taken a Voluntary Redundancy Package, you are required to wait a period of three years from the date of your voluntary retrenchment before re-employment with a government agency.
Offence History - If your application progresses through to the Assessment Centre you will be required to undertake an Offence History Check which verifies records with Victoria Police (National Police Check) . Results from these checks will be reviewed and considered on a case-by-case basis and in line with the Corrections Victoria Offence History Policy.
Components of your Offence History Check must be clarified with Recruitment Services prior to your application progressing to Stage One of the Suitability Assessment. After submitting an online application form you may be required to contact the Recruitment Services, Department of Justice, on (03) 8684 8315 for a confidential discussion to disclose any matters that may appear on an Offence History Check. If you are asked to contact Recruitment Services please do so as soon as possible as your application will not progress until you have clarified your suitability. Please leave a voicemail message and your call will be returned by a Recruitment Officer.
To apply for the position of Community Correctional Officer you must complete an online application form. The time to complete an application form can vary from individual to individual and may take up to 40 minutes to complete. The online technology enables you:
Once you have ‘submitted’ your application form you are no longer able to make any changes, so make sure you check your application prior to selecting the ‘submit’ button. The application process will also require you to provide a personal email address – one that you can access outside of business hours and that is personal to you. If you do not currently have a personal email address please go to www.hotmail.com or www.yahoo.com where you can set up a free email account. If you would like to access the application form now please click here .
As an applicant you must demonstrate that you satisfy the requirements of the Community Correctional Officer position (please include link through to job description). You may benefit from some planning time before submitting your application.
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Please note: While the application form states that your references “must be professional referees from the last five years who you have reported to”, if you have not worked in the last five years, undertaken volunteer work during that period, or operated your own business, exceptions to the above may be made. Please contact a member of the HOBAN Recruitment Projects team on 1300 304 128 if you have any concerns or if you would like to discuss this further.
HOBAN Recruitment will determine the progress of your application at various stages of the recruitment process in line with Corrections Victoria’s selection criteria which looks at your past experience, demonstrated skills, knowledge and ability. Some of the skills, attributes and behaviours that will be assessed throughout the recruitment process include:
What is Suitability Assessment?
Suitability Assessment involves the use of relevant instruments which provide additional information to help HOBAN Recruitment and The Department of Justice/Corrections Victoria better understand you and your abilities in line with these positions. All of the assessments used in this recruitment process have been designed by psychologists and have been thoroughly researched for their use in a variety of settings, including recruitment/occupational settings.
How will I take the assessments?
Suitability assessments include both timed and untimed assessments.
What type of questions will there be?
The timed assessment will provide you with sample questions to complete prior to undertaking the assessment in order to get you used to the style of questions. For this assessment there are right and wrong answers. The other assessments are all untimed and have no right or wrong answers. They will ask you questions about yourself and your ideas/attitudes toward a range of situations.
Will I get a copy of my results?
No, however should you wish to find out your results you may receive verbal feedback once you have been notified of the outcome of your application. Please note that this feedback will not provide you with the details of your responses to specific questions as this is not permitted by the assessment developers.
For the first stage of the Suitability Assessment process, you will be required to undertake one untimed assessment. These assessments will be completed online – complete details and procedures will be sent through to the email address supplied on your original application form should you be successful to proceed to this stage.
This assessment will have a completion date/time, if you are not able to meet these requirements, please call and notify a member of the HOBAN Recruitment Projects team on 1300 304 128.
Please note that the only computer skills you need to complete this assessment is the ability to type in your personal details and to use a mouse to “point and click”. When undertaking the assessments you should ensure you are in a quiet and private environment where you can apply your full attention to the required assessments.
Please note: If your application does not progress past either Suitability Assessment Stage 1 or Suitability Assessment Stage 2 or the suitability assessment at the Assessment Centre your results will stand for 12 months. You will be eligible to reapply 12 months from the date of notification.
If your application progresses through to the Telephone Interview stage, you will receive a call from a HOBAN Recruitment consultant. Your application form will be reviewed inline with these positions and Corrections Victoria’s requirements. HOBAN Recruitment may clarify some of your online responses with you.
This Telephone Interview will take approximately 20 minutes. During the Telephone Interview, you may be requested to contact Recruitment Services, Department of Justice, on (03) 8684 8315 for a confidential conversation to disclose any matters that may appear in an offence history check. This includes anything greater than a parking ticket over your lifetime. If you are requested to make this call, we encourage you to do so as soon as possible, this is to ensure your application can be considered through other components of the recruitment process. Please leave a voicemail message and your call will be returned by a Recruitment Officer.
The Telephone Interview will include clarification of some areas on your online application form along with two questions, one behavioural-based question, and one motivational question. To familiarise yourself with a behavioural-based question approach refer to the “Individual Interview” section in Stage Three - Assessment Centre.
If you are unable to participate in a 20 minute phone interview when you are initially contacted please advise the HOBAN Recruitment team and an alternate time will be arranged.
Please note: If your application does not progress past the Telephone Interview stage, you are eligible to reapply 3 months from the date notified of result.
If your application progresses from the Telephone Interview, you will be required to undertake the second stage of the Suitability Appraisal process. For this, you will be required to complete one untimed and one timed assessment. Again, should you be successful to this stage, complete details will be sent via email after you have completed both assessments in the first stage of Suitability Appraisal process.
This assessment will have completion date/time, if you are not able to meet these requirements, please call and notify a member of the HOBAN Recruitment Projects team on 1300 304 128.
Please note that the only computer skills you need to complete this assessment is the ability to type in your personal details and to use a mouse to “point and click”. When undertaking the assessments you should ensure you are in a quiet and private environment where you can apply your full attention to the required assessments.
Please note: If your application does not progress past either Suitability Assessment Stage 1 or Suitability Assessment Stage 2 or the suitability assessment at the Assessment Centre your results will stand for 12 months. You will be eligible to reapply 12 months from the date of notification.
If your application progresses through to the Assessment Centre stage, you will receive an email that will invite you to attend an Assessment Centre. This email will provide comprehensive details including confirmation of the date and location of the Assessment Centre.
If you are unable to attend the allotted time, we require you to notify HOBAN Recruitment via return email or by calling 1300 304 128 as soon as possible so that you can be given a more suitable date and time where available.
An Assessment Centre is a process that allows participants to demonstrate skills, attributes and behaviours specifically related to the role they are applying for, in this instance that of a Community Correctional Officer. Should you be invited to attend an Assessment Centre you will be measured individually against a predefined set of criteria and not against any other attendee. This is done through engaging a group of candidates in a variety of structured individual and group-related exercises that have been designed to identify specific job-related skills, attributes and behaviours.
Each assessment is designed to simulate situations in the workplaces and to determine your current or potential competence based on your behaviour during the assessment process. This Assessment Centre will involve an introduction, a group exercise, an individual interview, suitability assessment and a work sample activity. These are outlined below. It will take approximately 4.5 hours.
You will be required to bring the following to the Assessment Centre:
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Group Exercises can include a practical exercise, problem solving, or a group discussion or debate.
You will be provided with a fictitious job-related scenario that will require a group discussion. As a group, you will be provided with appropriate documentation which will outline the objective, the task and the desired outcome of the exercise. The exercise will be structured and timed.
The exercise will be designed to specifically identify job-related skills, attributes and behaviours. Assessors will sit at different points around the room and observe how you work with each other to demonstrate the identified job related skills, attributes and behaviours.
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You will undertake a 30 minute behavioural based two-on-one interview. HOBAN Recruitment and Corrections Victoria representatives will conduct the interview process.
These interviews use past behaviour as a predictor of future performance.
You will be asked questions to assess your job-related skills, attributes and behaviours by providing detailed accounts of what you have done, have said, have thought and have felt in different situations (ideally work-related).
You will need to think of one or more specific examples around the identified job-related skills, attributes and behaviours which best demonstrate these. For each example that you will give, it is helpful to consider the following STAR method:
Your HOBAN Recruitment interviewer will guide you through this method, asking probing questions that will help you to provide detailed examples.
1. Provide a specific example of a time you set a goal and were able to meet or achieve it. Describe the situation. What was the goal that you set? How did you ensure you meet/achieved the goal? What were your considerations? What was the outcome of the situation?
2. Tell me about a recent situation when you had to deal with an upset co-worker or customer. Describe the situation. How did you deal with this person? What did you do? What was the outcome of the situation?
For this assessment, you will be required to undertake a 30 minute work sample exercise. You will be provided with a fictitious scenario based on a situation that may occur within a Community Corrections environment. It could involve prioritising, drafting replies, writing memos and emails, delegating work and recommending a course of action, all of which is based on the details given to you and your place within the organisation. This exercise allows you to demonstrate your organisational and planning skills.
Drafting exercises not only assess your thinking and drafting abilities, but also your ability to work quickly and act decisively under pressure. You are given the facts about a sensitive issue and have to analyse the information and express your views in a clear but tactful way within a set timeframe. The emphasis is less on analysing a problem, more on whether you can select the right facts and arguments, and present them effectively.
There is no obvious 'right' answer. While the decisions you make are important, how you present your case will greatly affect your performance. As long as your response is clear and concise, there is logic to your report and you demonstrate your awareness of the issues involved. As part of the Assessment Centre Process you will undergo Written/Computer exercise.
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Suitability Assessment will take place during the Assessment Centre and will involve a timed pencil and paper exercise. This exercise is a 15 minute timed exercise plus instructions. Please note, if your application does not meet the pre-determined benchmark at this stage in the Assessment Centre, you will be required to wait a period of 12 months before submitting a new application.
If your application progresses through to the Reference Check stage, HOBAN Recruitment will conduct a minimum of two professional references based on your application. During the Assessment Centre stage, you will be required to complete an Information Disclosure Exclusion Clause with regard to the Reference Check stage.
HOBAN Recruitment reference checks comply with the Equal Employment Opportunity and Privacy Act. Where appropriate, all qualifications are checked.
If your application progresses through to the Offence History Stage, the Human Team will coordinate a Police Record Check on your behalf. The information contained in the police record will be taken into consideration in determining your suitability for appointment as a Community Corrections Officer.
There are certain offences that will automatically disqualify your application. If you have ever been charged with, or convicted of, any offence in Victoria or elsewhere across your lifetime, you must declare it on your application.
Please note: charges and convictions include criminal offences, intervention orders, bankruptcy notices, general arrest or summons procedures, juvenile offences, any infringement or traffic notices across your lifetime. The only offences you are not required to declare are parking tickets.
If you are unsure of your eligibility, or would like to gain clarification we encourage you to contact Recruitment Services on (03) 8684 8315 for a confidential conversation. Please leave a voicemail message and your call will be returned by a Recruitment Officer.
The Community Corrections General Mangers meet with Recruitment Services to review all completed applicant files to determine overall suitability for the position of Community Corrections Officer.
Following this review applicants that form part of the order of merit are aligned to a position in a region and are contacted and provided with a verbal offer. In situations where the order of merit is greater than the number of positions vacant, HOBAN Recruitment will be in contact with candidates to discuss the possibility of remaining on the order of merit for future opportunities.