Community Corrections Officer (CCO)

Salary Range

$37,121 – $39,382 pa (Trainee CCO Unqualified)
$40,135 – $42,396 pa (Trainee CCO Qualified)
$43,149 - $47,670 pa (Non Trainee)

Date Completed    

October 2007

Business Unit – Corrections Victoria

Corrections Victoria is responsible for the direction, management and operation of Victoria’s corrections system, which incorporates prisons and Community Correctional Services.

Corrections Victoria manages some 50 Community Correctional Services locations across the state and is responsible for managing Victoria’s 11 public prisons and overseeing the contracts relating to the management of two privately operated prisons.  In doing so, Corrections Victoria delivers a safe and secure corrections system that actively engages offenders and the community to promote positive behaviour change.

Role Purpose:

Community Corrections Officers (CCOs) monitor and supervise offenders who have been sentenced by the Courts to serve community based orders or have been released from prison on parole by the Adult Parole Board.

Community Correctional Services

Community Correctional Services provides advisory services to assist Courts in the sentencing process, and manages offenders subject to community based supervision orders imposed by the Courts.  It is required to ensure the compliance of offenders with the supervision conditions to which they are subject, and to address the causes of their offending behaviour in order to promote positive behavioural change and reduce re-offending.

Community Corrections Officer

Key Accountabilities

  1. Monitor and supervise an offender caseload; establish objectives and goals within the supervision process and monitor level of offender compliance with community based orders.
  2. Plan and implement appropriate developmental programs and the delivery of specialist services (such as drug and alcohol counselling, employment or education programs) for offenders.
  3. Direct offenders to attend various programs which may include; educational, community work, assessment and treatment programs.
  4. Provide advice to assist the judiciary in the sentencing process or to facilitate variation of an order in cases of varying complexity, involving offender assessment at court and court appearance.
  5. Undertake prosecutions of offenders failing to comply with orders, giving evidence in court if required.
  6. Interview, assess and report on offenders to the Adult Parole Board.
  7. Direct, supervise, monitor and report as required on offenders under the jurisdiction of the Adult Parole Board, providing pre and post-release programs as required.
  8. Participate in the development and provision of new community corrections programs and initiatives as required.
  9. Participate in the induction of new staff.

Key Selection Criteria

  1. (Desirable) CASE MANAGEMENT – demonstrated experienced in managing a caseload which includes assessment, supervision and intervention skills.
  2. INFLUENCE & NEGOTIATION – uses logic-based persuasion based on concrete data and negotiate on timelines for delivery of goods or services.
  3. PLANNING & ORGANISING - plans and reviews daily work and is flexible in meeting unforeseen circumstances while continuing to meet expectations.
  4. PROBLEM SOLVING - solves problems based on operational knowledge and experience, scanning for useful information, looking for underlying causes, and suggesting alternative actions to clients.
  5. COMMUNICATION (verbal) - assesses audience and provides appropriately tailored and clear information and explanations to a range of groups, in an effective and confident manner, dealing with challenging behaviour firmly but politely.
  6. COMMUNICATION (written) - produces a range of standard written documents, providing clear information and using language appropriate to the audience.
  7. INTERPERSONAL SKILLS - builds rapport with others in order to understand issues and suggest courses of action appropriate to their needs.
  8. RESILIENCE - demonstrates perseverance in achieving objectives and copes effectively with setbacks and problems.
  9. LEADERSHIP - provides clear instructions and support to others to achieve a common goal.
  10. A COMMITMENT TO THE DEPARTMENT'S VALUES & BEHAVIOURS - serve the community, work together, act with integrity, respect other people and make it happen.

Other Relevant Information

  1. You need to disclose any pre-existing illness or injury that you know about which could be reasonably foreseen to be affected by the work duties described.  Pursuant to s82(7) of the Accident Compensation Act, failure to disclose such a condition will mean that if employed, you will not be paid compensation for that condition.
  2. The successful applicant will be employed pursuant to the Victorian Public Service  Agreement 2006
  3. The successful applicant will be required to undergo a Criminal Record Check
  4. For further information on the Department of Justice visit : www.justice.vic.gov.au